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Posted: Monday, March 5, 2018 8:10 AM


Cooper Cosmetic and Family Dentistry
North Charleston, SC

Compensation $40,000 to $60,000 Annually
Benefits Offered 401K, Dental
Employment Type Full-Time

Dental Billing and Claims/Financial Coordinator

Primary Responsibilities
Responsible for managing dental office financial transactions using EagleSoft. Researches patient dental benefits plans to determine which services are covered and which are not, as well as obtains pre-authorization of proposed treatment plans. Works with patients to develop payment plans and schedules that meet the patient's needs. Follows up on past due payments. Submits claims to insurance companies/third-party payers for timely reimbursement. Acts as office dental coding expert by staying up to date on CDT changes, as well as assisting dentist and staff with coding questions as needed.

o Deposit reconciliation
o End of day reports
o Process accounts receivable and accounts payable tasks
o Collections

Dental Benefits Plans:
o Create and process dental insurance claims
o Re-evaluate and resubmit rejected claims
o Consult with insurance companies on claims, treatment plans, and pre-authorization
o Calculate dental benefits and co-pays with accuracy
o Update dentist and staff on annual changes to the CDT codes

Customer Service:

o Explain treatment plans to patients, as well as cost estimates
o Assist patients with dental benefits plans and the development of payment plans for services not covered
o Follow up with non-responsive patients to provide further information as necessary

Personnel Requirements:

o Bachelor’s degree in business, accounting, related fields, or equivalent work experience
o 2 years’ experience working with insurance companies & third-party payers, preferably in a dental or financial role
o Dental office management and billing experience a must

o Good interpersonal skills to maintain effective rapport with patients, dentists, other staff members and external vendors, such as dental benefits plans
o Effective verbal skills to communicate with patients, especially on sensitive topics such as finances and dental benefits plans
o Passion for continuing education and professional development
o Well-organized and detail oriented

About Cooper Cosmetic and Family Dentistry:
Nominated Charleston's best dentist 3 years in a row! Our modern office is located in downtown North Charleston in the highly awarded Park Circle neighborhood.

Company website:
Company address: 4830 Chateau Ave, North Charleston, SC 29405

• Location: Charleston, North Charleston, SC

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